What Makes the Perfect Hotel Receptionist? - Guest Experience UK

Hotel receptionists may seem like they are doing the simplest task in a hotel as they are often seen behind the front desk and their jobs do not require them to exert an extra effort. ... Soon, she will be introducing a newsletter, a book and new training products. Go to www.hospitalityexcellence.com to learn the latest and greatest insights and techniques in Guest Service, Customer Service and the world of Guest Experience Management! ...